- Define measurable performance indicators before project kickoff. When possible agree on measurable metrics separately for every AI-tool (use case) developed. For example:
___- % of manual work reduction
___- % of errors/non-conformance reduction
___- review/approvals cycle time acceleration
___- direct/indirect cost savings
___- business users structured feedback
- Conduct phased rollouts to track incremental value and identify quick wins.
- Capture ad-hoc benefits reported by end users and try to replicate this.
- Regularly evaluate AI-tools performance against benchmarks to justify further investment or pivot as needed.