In nutshell:

We collect minimal data (login info, chats to process AI generated response). We delete chats daily and protect your data with encryption. We don’t pass any data to 3^rd parties and we don’t use any personal data for marketing or advertisement. If any concerns about your data, contact us.

1.Purpose of the Feedback form

Our website’s feedback form (including options like Send your request, Request consultation, Launch your AI pilot) serves two core objectives. First, it provides a straightforward communication channel for anyone who wishes to send us general inquiries, feedback, or requests for further information. Second, it enables potential or existing customers to ask specific questions about our AI Solution Pilots or other services we offer. We collect only the minimal contact details you choose to provide and use them exclusively to address your inquiries. We do not use this information for promotional or marketing campaigns unless you explicitly request or consent to such communications.

2.Purpose of the AI-Chatbot

Our AI-chatbot is a demo environment designed to showcase basic agentic features. It allows potential customers worldwide to explore how similar tools could function within their organizations when connected to local Large Language Models (LLMs) and corporate data sources. The demo uses synthetic data mimicking files and documents typical in oil and gas companies, enabling users to ask questions and experience potential solutions.

3.What Data We Collect and Why

We collect and process the following personal data:

• Google Authentication Data: email IDs used solely for identity verification upon login. These details are not shared with third parties.
• User Dialogues: User queries and chatbot responses are logged temporarily to ensure chatbot functionality and to improve user experience.
• Login Logs: Information about user login times and duration of access is temporarily recorded for security and monitoring purposes.
• Website Feedback Form Data: If you choose to contact us or provide feedback through our website’s form, we may collect personal data such as your name, email address, or phone number (whichever contact details you would prefer to share). We collect this data solely to respond to your inquiries, receive feedback, or follow up if you specifically request further information.

No other personal data beyond the listed items is intentionally collected. Your data will not be used for other purposes (e.g. marketing or sharing with third parties).

4.Legal Basis for Processing

In compliance with Singapore’s Personal Data Protection Act (PDPA) and other applicable regulations (including GDPR, PIPL, and CCPA), we process your personal data on the following legal grounds:

• Explicit Consent: By voluntarily using our AI-chatbot demo, you actively provide your consent for the collection and processing of your personal data (e.g., Google Authentication Data, user dialogues, and login logs). Your consent is evidenced by your engagement with the Service.
• Contractual Necessity: The processing of your data is essential to deliver and maintain the functionality of the Service. Without processing the necessary data, we would be unable to provide you with the features and benefits of the AI-chatbot demo.

This dual legal basis ensures that your personal data is processed lawfully and strictly limited to the purposes described in this Privacy Policy.

Website Contact/Feedback

We collect data you submit through the website feedback form based on our legitimate interest in communicating with users, responding to inquiries, or following up on requests.

5.Data Retention and Deletion

Feedback Form Data Retention

Any information submitted via our website feedback form (including name, email, or phone number) is routed to our corporate email systems. We keep a log of these submissions for 30 days in order to address user inquiries or follow up if additional clarification is requested. After 30 days, submissions are permanently deleted from our systems, unless we must retain them longer for legal or contractual reasons (e.g., an ongoing business inquiry).

Use of Feedback Form Data

We do not use information provided in the feedback form for marketing or promotional campaigns. We handle this information in accordance with all data protection principles outlined in this policy, including ensuring that only authorized personnel can access these submissions.

Dialogues in AI chatbot

All dialogues created by the users are automatically deleted at the end of every day and are retained for no longer than 24 hours. Authentication logs will be stored up to 180 days for audit and security purposes. We follow strict data minimization practices to ensure that we collect only necessary information for operational purposes.

6.Cross-Border Data Transfers

Our chatbot is hosted on Salesforce servers located in the United States. Depending on the AI model you select during use, your queries may be further processed by various LLM providers (such as ChatGPT, Anthropic, Deepseek, Mistral, etc.) in the United States, China, or the EU.

Data in transit is secured with HTTPS/TLS encryption. We do not enter into individual contractual agreements with each LLM provider. Instead, we rely on the privacy policies and data protection practices of these providers to govern how your data is handled. We take reasonable steps to ensure that these international transfers are conducted in accordance with appropriate safeguards as required by applicable laws.

We encourage you to review the privacy policies of our hosting and LLM providers to understand the safeguards they have in place for processing data:

• OpenAI
• Anthropic
• Google
• Mistral
• Deepseek
• Salesforce (Heroku hosting platform)

By using our Service, you acknowledge and consent to these cross-border transfers, and you agree that the privacy policies of our LLM providers provide the basis for their data processing practices.

7.Cookies Policy

Our website uses essential cookies solely for session management to ensure the smooth operation of the AI-chatbot demo. SessionID cookies maintain login state and expires at session end. No other cookies collected during use of our website or chatbot. You may disable cookies through your browser settings; however, this may limit the chatbot's functionality.

8.Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

·Google Authentication: Secure user verification.

·HTTPS/TLS: Encryption of data during transmission and processing, regardless of location.

·Encryption at Rest: even though stored less than 24hrs, dialogues are encrypted via AES-256 encryption. This ensures that data is secure when not being actively used.

·Data minimization practices and automated deletion of all user interaction data within 24 hours.

Infrastructure of our hosting provider complies with various industry standards, including ISO 27001, SOC 1 and SOC 2, and PCI Level 1.

While we employ reasonable security practices, no online system can be entirely immune to all risks.

9.Data Minimization

We only collect the minimal contact details (name, email, phone) you choose to provide. This data is stored securely in our corporate email systems and protected in transit by HTTPS/TLS. It is accessible only by authorized team members who handle support and inquiry responses.

Dialogues are deleted every 24hrs.

10.Your Rights

Under the PDPA, you have the right to:

·Access or request a copy of your personal data.

·Correct inaccurate or incomplete data.

·Withdraw consent for us to use your data.

Depending on your country of residence, you may have additional rights under applicable local data protection laws (such as GDPR, PIPL, or various state laws in the United States). We will honor these rights to the extent required by applicable laws.

Due to our 24-hour dialogues retention policy, and 30-days feedback form data retention policy, please note that any requests related to your data should be made promptly, as data older than prescribed time period will have been automatically deleted from our systems.

To exercise any of respective rights, please email us your request . We are committed to respond within few working days.

11.Governing Law

This Privacy Policy is governed by the laws of Singapore. However, we aim to meet global data protection standards and respect the privacy rights of users from all jurisdictions.

12.Important Limitations and Disclaimers

• Our Service is intended for business demonstration purposes and not designed for processing sensitive personal data.
• While we do not expect children to use our tool, we do not knowingly collect data from individuals under 18 years of age. If we detect data from users under 18, we’ll delete it immediately and block further access.
• Although we implement measures to prevent misuse, we cannot guarantee that users will not submit sensitive data in their prompts. We encourage users to avoid sharing sensitive personal information (names, contacts, medical or financial data etc) when using our demo environment.
• Users should be aware that by selecting specific AI models, their queries may be processed in different jurisdictions, including the United States, EU and China, which may have different data protection standards than their home country.
• Our Service is accessible globally, and users are responsible for ensuring their use of our Service complies with local laws and regulations applicable in their jurisdiction.

13.Contact Us

For questions or concerns about this policy or your data, reach us at:

Address: 10 ANSON ROAD, #33-10C, INTERNATIONAL PLAZA, SINGAPORE 079903

or e-mail us

14.Changes to This Policy

We may update this policy as needed. Changes will be posted here with an updated effective date. Please review it periodically.